Refund Policy
A legal disclaimer
Please note that all sales are, and we do not offer refunds or exchanges on sarees unless the item is defective or damaged upon receipt. To qualify for a return, the request must be made within 7 days of delivery, and the item be in its original condition. We reserve the right to refuse returns that do not meet these criteria. For any inquiries regarding our refund policy please contact us directly.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.